For the purposes of this Privacy Policy:

● "Application" refers to the iPOS by Walure software platform, including all features, functionalities, and services provided therein.

● "Personal Information" means any information relating to an identified or identifiable natural person.

● "User" refers to any individual or entity that accesses or uses the Application.

● "Processing" means any operation performed on Personal Information.

● "Data Subject" means the individual to whom the Personal Information relates.

● "Service Providers" means third-party entities that process Personal Information on behalf of iPOS.

This section establishes the legal framework governing the relationship between iPOS by Walure ("iPOS," "we," "us," or "our") and Users regarding the collection, use, and protection of Personal Information. It serves as a binding agreement between the parties and outlines their respective rights and obligations.

● 2.1. Account Registration and Profile Information:

This subsection describes the personal data collected during the account creation process and the information users provide to establish their business profile.

o Full name

o Email address

o Business name and address

o Contact telephone number

o Login credentials (username and password)

o Business profile information, including industry type and business size.

● 2.2. Transaction and Usage Data:

This subsection explains the data collected related to user transactions and their interactions with the Application.

o Detailed transaction records, encompassing:

▪ Product details (name, SKU, price)

▪ Customer information (name, contact details, purchase history)

▪ Payment details (transaction ID, payment method)

▪ Sales history and reports

o Inventory management data:

▪ Product inventory levels, purchase orders, and stock adjustments.

▪ Tax and pricing information.

o Usage data:

▪ Application usage logs, including feature utilization and session duration.

▪ Interaction with the Application's interface.

▪ Access logs and IP addresses

● 2.3. Customer Relationship Management (CRM) Data:

This subsection clarifies the data collected to facilitate customer relationship management and personalize user interactions.

o Customer profiles, including:

▪ Demographic information (age, gender, location)

▪ Purchase history and preferences.

▪ Interaction logs and communication records.

● 2.4. Device and Technical Information:

This subsection describes the technical data collected from users' devices to ensure optimal Application performance and security.

o Device type, operating system, and unique device identifiers.

o Browser type and version.

o IP address and network information.

o Cookies and similar tracking technologies (refer to Section 7).

● 3.1. Service Provision and Operation:

This subsection explains how personal information is used to deliver and maintain the Application's core functionalities.

o To provide and maintain the functionality of the Application.

o To process transactions, manage inventory, and generate sales reports.

o To facilitate customer relationship management and personalized services.

o To provide technical support and address user inquiries.

● 3.2. Analytics and Improvement:

This subsection describes how user data is used to analyse usage patterns and enhance the Application's performance.

o To analyse user behaviour and improve the Application's performance and user experience.

o To generate aggregated and anonymized data for statistical analysis and market research.

● 3.3. Communication and Marketing:

This subsection details how personal information is used for communication, including administrative updates and marketing purposes.

o To send administrative notifications and updates.

o To provide promotional offers and marketing communications (with user consent).

o To respond to user requests and feedback.

● 3.4. Legal Compliance and Security:

This subsection explains how personal information is used to comply with legal obligations and ensure the Application's security.

o To comply with legal obligations and regulatory requirements.

o To detect and prevent fraud, security breaches, and unauthorized access.

o To enforce the terms of service

● 4.1. Third-Party Service Providers:

This subsection explains how personal information is used to deliver and maintain the Application's core functionalities.

o We may share your information with trusted third-party service providers who assist us with:

▪ Payment processing

▪ Cloud storage and data hosting

▪ Analytics and reporting

▪ Customer support

o These providers are contractually obligated to protect your data and comply with applicable data protection laws.

● 4.2. Legal and Regulatory Compliance:

This subsection explains how personal information may be disclosed to comply with legal requirements.

o We may disclose your information if required by law or in response to a valid legal request, such as a subpoena or court order.

o To protect our rights, property, or safety, or the rights, property, or safety of others.

● 4.3. Business Transfers:

This subsection describes how personal information may be transferred in the event of a business transaction.

o In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, subject to this Policy.

● 4.4. With User Consent:

This subsection explains how personal information may be shared with third parties with explicit user consent.

o We may share your information with third parties with your explicit consent.

● 5.1. Technical and Organizational Safeguards:

This subsection describes the specific security measures in place to prevent unauthorized access and data breaches.

o We implement robust technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure.

o Data encryption, firewalls, and secure data storage.

o Regular security audits and vulnerability assessments.

o Access controls and authorization protocols.

● 5.2. Data Breach Response:

This subsection outlines the procedures followed in the event of a data breach.

o In the event of a data breach, we will promptly notify affected users and take appropriate measures to mitigate the impact and comply with legal requirements.